These Terms of Service (hereinafter "Terms") are intended to stipulate the terms and conditions of use, procedures, and the rights, obligations, and responsibilities of PRORE Solution (hereinafter "the Company") and users regarding the website (prore.co.kr) and related services (hereinafter "Service") operated by the Company.
Article 1 (Purpose)
The purpose of these Terms is to stipulate the rights, obligations, and responsibilities of the Company and users, and other necessary matters in relation to the use of the Service provided by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
- "Service" refers to the website (prore.co.kr) operated by the Company and all content and additional services provided through it.
- "User" refers to a person who uses the Service provided by the Company in accordance with these Terms.
- "Content" refers to all information, materials, images, videos, designs, software, etc. provided through the Service.
Article 3 (Posting, Effect, and Amendment of Terms)
1. The Company posts the contents of these Terms on the initial screen or footer of the website so that users can easily access them.
2. The Company may amend these Terms to the extent that it does not violate relevant laws and regulations such as the Act on the Regulation of Terms and Conditions (약관의 규제에 관한 법률), the Framework Act on Electronic Documents and Transactions (전자문서 및 전자거래 기본법), the Electronic Signature Act (전자서명법), and the Act on Promotion of Information and Communications Network Utilization and Information Protection (정보통신망 이용촉진 및 정보보호 등에 관한 법률).
3. When the Company amends the Terms, it shall specify the effective date and reasons for amendment and announce them together with the current Terms 7 days before the effective date. However, changes to the Terms that are unfavorable to users shall be announced 30 days before the effective date.
4. If a user does not agree to the amended Terms, they may discontinue using the Service. If the user continues to use the Service after the effective date of the amended Terms, they are deemed to have agreed to the amendment.
Article 4 (Provision and Changes to the Service)
1. The Company provides the following services:
- Providing information about the Company and products (Prorion, Dutyon, Senior Companion, Aero, etc.)
- Receiving and responding to inquiries about business partnerships, general inquiries, product demos, careers, etc.
- Other services that the Company decides to provide
2. The Company may change all or part of the services it provides according to operational or technical needs.
3. If there are changes to the content, method of use, or time of use of the Service, the Company shall announce the reasons for the change, the changed content, and the provision date in advance.
Article 5 (Suspension of Service)
1. The Company may temporarily suspend the provision of the Service in case of maintenance, replacement, or failure of information and communication facilities such as computers, communication interruption, power outage, natural disaster, or significant operational reasons.
2. In case of service suspension under Paragraph 1, the Company shall notify users in advance through the website. However, if prior notice is impossible due to service suspension caused by reasons beyond the Company's control, notice may be given afterwards.
3. The Company shall not be liable for damages suffered by users or third parties due to service suspension. However, this shall not apply if there is intentional or gross negligence on the part of the Company.
Article 6 (User Obligations)
Users shall not engage in the following activities:
- Registering false information when applying or making changes
- Stealing others' information
- Unauthorized modification of information posted by the Company
- Transmitting or posting information other than information designated by the Company (such as computer programs)
- Infringing intellectual property rights such as copyrights of the Company and other third parties
- Acts that damage the reputation of the Company or other third parties or interfere with their business
- Publicly disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the Company's Service
- All acts that interfere with the normal operation of the Service
- Using automated means (crawlers, scrapers, etc.) to collect content without the Company's prior written consent
- Other acts that violate relevant laws and regulations
Article 7 (Copyright and Intellectual Property Rights)
1. Copyright and intellectual property rights to all content posted on the Service (text, images, designs, logos, software, etc.) belong to the Company.
2. Users shall not use information whose intellectual property rights belong to the Company or third parties obtained through using the Service for commercial purposes or allow third parties to use it by reproduction, transmission, publication, distribution, broadcasting, or other methods without prior consent of the Company or third parties.
3. The Company allows users non-commercial personal use of content within a certain scope.
Article 8 (Company Obligations)
1. The Company does not engage in acts prohibited by relevant laws and these Terms or contrary to public order and morals, and does its best to provide services continuously and stably as prescribed in these Terms.
2. The Company must have a security system to protect personal information so that users can use the Service safely, and complies with relevant laws such as the Personal Information Protection Act (개인정보 보호법).
Article 9 (Disclaimer)
1. The Company is not responsible for delays or suspension of service provision due to reasons beyond the Company's reasonable control, such as natural disasters, wars, service suspension by telecommunications carriers, hacking, computer virus infection, DDoS attacks, etc.
2. The Company is not responsible for service use failures due to the user's fault.
3. The Company is not responsible for users' loss of expected profits from using the Service, and is not responsible for damages caused by materials obtained through the Service.
4. The Company and product information provided by the Company through the Service is for general guidance purposes. It is not medical, legal, or financial advice, and users should seek separate professional advice before making specific decisions.
5. The Company has no obligation to intervene in disputes arising between users or between users and third parties through the Service, and is not liable for damages arising therefrom.
Article 10 (Damages)
1. If the Company or user causes damage to the other party by violating the provisions of these Terms, the damage shall be compensated.
2. The Company's liability for damages is limited to direct and ordinary damages, and the Company is not liable for special damages, indirect damages, consequential damages, punitive damages, or lost profits. However, this shall not apply if there is intentional or gross negligence on the part of the Company.
3. The Company's liability shall not exceed the amount paid by the user to the Company in the preceding year under any circumstances. In case of free services, the Company's liability limit is 500,000 KRW.
Article 11 (Protection of Personal Information)
The Company establishes and applies a separate Privacy Policy in accordance with relevant laws regarding the protection and use of users' personal information. For details, please refer to the Privacy Policy of this site.
Article 12 (Dispute Resolution)
1. The Company establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and to process compensation for damages.
2. Disputes arising between the Company and users shall be resolved through mutual consultation in principle.
3. If consultation is not reached, it may be resolved through a damage relief application under Article 33 of the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률) or a dispute mediation application under Article 43 of the Personal Information Protection Act (개인정보 보호법).
Article 13 (Jurisdiction and Governing Law)
1. The laws of the Republic of Korea shall apply to the interpretation of these Terms and disputes between the Company and users.
2. Lawsuits regarding disputes related to these Terms shall be filed with the court of jurisdiction under the Civil Procedure Act (민사소송법), and the Seoul Central District Court shall be the court of first instance jurisdiction at the location of the Company's headquarters.